Refunds & Returns

1)We do accept returns within 30 days from delivery against a restock fee of 5% or Maximum 10 USD.

2)If the customer wants to return the order for a change of mind or because the customer chose the wrong size/product, he/she will be charged for return shipment.

3)If the customer wants to return the order because we have sent the wrong size/product or because the product is damaged, we will pay for return shipment and no restocking fee will be charged.

Refunds

1)The returning of products because of differences from what was ordered or product defects will be authorized by fashionpebble.

2)In order to return such items, customers must contact mattafashion  by E-Mail to support@fashionpebble.com.Such E-Mail’s should include the date of purchase, along with the choice of reimbursement method.

3)The client must also provide photographic evidence for any defected products.The cost of return shipment will be borne by the customer and the return will be managed by a special courier tasked by fashionpebble

4)The cost of return shipment + restocking fee of 5% will be deducted from the refund for goods returned.

5)The product, along with its original packaging, as well as any other items received must be sent to fashionpebble in order to protect it from damage.

6)Requests for refunds made after two days of delivery will not be accepted.Any agreed refunds will be made by bank transfer or by PayPal or Credit card (usually refunded to the customer payment method selected) within 10 working days of receipt of goods.

7)If there is any Defective with the product, the customer is provided FULL Refund, once proof or evidence is sent to fashionpebble.

8)Please contact our fulfillment center to request an RMA # for returns before sending back return packages.

9)Once you've been assigned an RMA #,please send back the package to the following address and include the RMA # on the package. 

ADDRESS: RMA #Number,16787 Beach Blvd #544,Hunington Beach CA 92647.